Accessibility Statement

Last Updated: February 14, 2026

Our Commitment to Accessibility

Professional Project Management License (PML) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.

Accessibility Standards
The guidelines we follow to ensure accessibility

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Standards we aim to meet:

  • WCAG 2.1 Level AA: International standard for web accessibility published by the World Wide Web Consortium (W3C)
  • Section 508: U.S. federal accessibility standard for electronic and information technology
  • ADA Title III: Americans with Disabilities Act requirements for public accommodations
Accessibility Features
How we make our platform accessible

Keyboard Navigation

  • All functionality accessible via keyboard (Tab, Enter, Space, Arrow keys)
  • Logical tab order through interactive elements
  • Visible focus indicators showing where you are on the page
  • Skip navigation links to bypass repetitive content
  • No keyboard traps that prevent navigation

Screen Reader Support

  • Semantic HTML for proper structure and meaning
  • ARIA labels and landmarks for navigation
  • Descriptive alt text for all meaningful images
  • Clear heading hierarchy (H1, H2, H3, etc.)
  • Form labels properly associated with inputs
  • Tested with NVDA, JAWS, and VoiceOver

Visual Design

  • High contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
  • Text resizable up to 200% without loss of functionality
  • No reliance on color alone to convey information
  • Clear, readable fonts (minimum 16px base size)
  • Adequate spacing between interactive elements (minimum 44x44px touch targets)

Content Structure

  • Clear, simple language avoiding jargon where possible
  • Consistent navigation and page layout
  • Descriptive link text (no "click here" links)
  • Error messages clearly identify the problem and suggest solutions
  • Time limits can be extended or disabled (exam timer pauses when tab is inactive)

Responsive Design

  • Mobile-friendly design that works on all screen sizes
  • Touch-friendly controls with appropriate target sizes
  • Content reflows and adapts to different viewports
  • No horizontal scrolling required at standard zoom levels
  • Supports portrait and landscape orientations

Video & Media Content

  • Video player controls accessible via keyboard
  • Captions and transcripts provided for course videos (where applicable)
  • Audio descriptions available for visual content
  • Playback speed adjustable
  • No auto-playing content with sound
Known Limitations
Areas where we're working to improve

While we strive for full accessibility, we acknowledge the following limitations:

  • Exam interface: Some visual exam questions (diagrams, charts) may be challenging for users with visual impairments. We're working on providing text-based alternatives and detailed descriptions.
  • PDF certificates: Downloaded certificates may not be fully accessible to screen readers. We're working on alternative formats.
  • Third-party content: Some embedded content from third-party providers (payment forms, authentication dialogs) may have accessibility limitations outside our direct control.
  • Older browsers: Full accessibility features may not be available in outdated browsers. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge.

We are actively working to address these limitations. If you encounter specific accessibility barriers, please let us know so we can prioritize improvements.

Compatible Assistive Technologies
Technologies we support and test with

Our website is designed to work with the following assistive technologies:

  • Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android), Narrator (Windows)
  • Screen Magnification: ZoomText, MAGic, built-in browser zoom, operating system magnification
  • Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition, Voice Control (macOS/iOS)
  • Alternative Input: Switch devices, eye-tracking systems, alternative keyboards and mice

Recommended Browser + Screen Reader Combinations:

  • Chrome + NVDA (Windows)
  • Firefox + JAWS (Windows)
  • Safari + VoiceOver (macOS/iOS)
  • Edge + Narrator (Windows)
Accessibility Testing
How we ensure ongoing compliance

We regularly test our platform for accessibility through:

  • Automated Testing: We use automated tools like Axe, WAVE, and Lighthouse to scan for common accessibility issues
  • Manual Testing: Our team manually tests with keyboard navigation and screen readers
  • User Testing: We seek feedback from users with disabilities to identify real-world barriers
  • Third-Party Audits: We conduct periodic accessibility audits with external experts
Exam Accommodations
Support for certification exam accessibility

We provide accommodations for test-takers with disabilities to ensure equal access to our certification exam:

  • Extended Time: Additional time for exam completion (up to 1.5x or 2x standard time) based on documented need
  • Screen Reader Compatibility: Exam interface fully compatible with major screen readers
  • Alternative Formats: Questions provided in alternative formats upon request
  • Breaks: Scheduled breaks during the exam without time penalty
  • Font Size: Adjustable text size and high-contrast mode

To request exam accommodations, please contact us at least 7 days before your planned exam date:

Email: accessibility@projectmanagementlicense.com

Please include:

  • Your name and account email
  • Description of your disability
  • Specific accommodations needed
  • Supporting documentation (if available)
Accessibility Feedback
Help us improve our accessibility

We welcome your feedback on the accessibility of our platform. If you encounter accessibility barriers, please let us know:

Email: accessibility@projectmanagementlicense.com

General Support: support@projectmanagementlicense.com

When reporting an accessibility issue, please include:

  • The page or feature where you encountered the issue
  • A description of the problem
  • The assistive technology you're using (if applicable)
  • Your browser and operating system
  • Screenshots or screen recordings (if possible)

We aim to respond to accessibility feedback within 3 business days and will work with you to find a solution.

Ongoing Improvements

Accessibility is an ongoing effort. We are continuously working to improve the accessibility of our platform by:

  • Incorporating accessibility into our design and development processes
  • Training our team on accessibility best practices
  • Conducting regular accessibility audits
  • Addressing reported accessibility issues promptly
  • Staying informed about new accessibility technologies and standards
Contact Information

For questions about our accessibility efforts or to request assistance, please contact:

Accessibility Coordinator: accessibility@projectmanagementlicense.com

Response Time: Within 3 business days

This accessibility statement was last reviewed on February 14, 2026.